7 Day 100% Money Back Guarantee on Production Classes!​

For Production Classes [courses where students put on a production] you can cancel for a full refund up to 7 days after your student's start date. If cancelling after this point, you may only receive a 50% refund for the cancelled service.​

100% Money Back Guarantee on Your First Pay As You Go Class!

If you sign up for one of our Pay As You Go classes, you get a full refund for the first day, if we don't meet your expectations. For our Private Lessons and Pay As You Go Classes, you will get a full refund if you cancel your booking prior to your classes start time.  If ShoeString Players cancels your course, we will contact you to reschedule the lesson, or offer you a full refund for the cancelled session. ​